Terms and conditions
Welcome to GradesGain! These terms and conditions govern your use of our website, www.gradesgain.com. By registering on our site, you become a user and agree to abide by the following terms:
1. User Responsibilities:
– Users must provide accurate and complete information.
– Maintain the confidentiality of your ID and password; report any compromises promptly.
– Users are responsible for the consequences of providing incorrect information leading to loss.
2. Our Agreement with Customers:
– We act as agents for experts, delivering original work to customers.
– Quality work, suitably qualified experts, and timely delivery are our commitments.
– No refunds after order sealing; amendments considered if not conflicting.
– Customer satisfaction remedies available; direct expert contact not permitted.
3. Outstanding Balance:
– Failure to pay the balance 24 hours before the deadline may result in delayed delivery.
4. Right and Detailed Information:
– Customers must provide all necessary details promptly to avoid delays.
– Confirmation or additional details may be sought via provided contact information.
5. Privacy Law:
– Customer details will not be shared with third parties.
– We will not share customer details except as required by law.
6. Unsatisfied Customers: Amendments to Completed Orders:
– Free rework within 7 days post-initial order delivery.
– Quality control team resolves disputes between experts and customers.
7. Refunds:
– Refer to our refund policy at [gradesgain.com/refund-policy](https://gradesgain.com/refund-policy) for queries.
8. Terms of Payment:
– Payment in advance; refusal of work if payment not made or expert unavailable.
– Our decision in conflicts is final; detailed information provided to the customer.
9. General:
– Use resources at your own risk.
– Not operational on public holidays; services on non-working days at our discretion.
– Check university guidelines before ordering; academic support, not professional advice.
– Not liable for site interruptions or delays; right to suspend access for maintenance/upgrades.
10. Termination:
– We reserve the right to terminate service agreements, accounts, and site usage at our discretion.
– Notice of termination will be posted on the site or communicated via email.
11. Dispute Resolution:
– Any disputes arising from website use are subject to the laws of India or applicable regulatory authority.
Thank you for using GradesGain. If you have any queries, refer to our policies or contact us.